Frequently Asked Questions

Here you will find answers to our customers' most frequent questions. Should you have any further questions, please feel free to contact us directly.

As we have a limited number of spots, we ask you to book your activities online to secure your spot(s).

If you want to come spontaneously on the same day, please call ahead so we can find a spot for you. Otherwise, we cannot guarantee whether there are available spots, as we may also have a private booking.

We offer a wide range of different activities. Decorating hairbrushes, mirrors, eggs, and pictures is possible from 3 years old with the support of parents or older siblings. Mirrors, phone covers, and necklaces are recommended for ages 6 and up, and the high-quality Liquid Art artworks from 10 years old.

We do not recommend sending your artwork by mail, as transport could damage your work despite careful packaging. Especially for painted sculptures, we strongly advise against shipping by mail, as heat, cold, and impacts can leave marks on the paint. If you still wish to have it shipped, we will charge a flat fee of EUR 15 for handling, packaging, and shipping within Austria. However, we assume no liability or refund in case something happens during shipping.

The paint needs about a week to dry, after which you can pick up your artwork. The paint is fully cured after about two weeks, please be careful during this time and do not place the sculpture on delicate surfaces. However, please pick up your figure within 4 weeks at the latest, as we do not have enough space for longer storage. If you do not pick up your artwork after 4 weeks, ownership will transfer to us and we will either donate it to charitable organizations or, unfortunately, have to dispose of it. Any refund is then excluded.

We use non-toxic, water-soluble, and odorless acrylic paint. However, the paint is only water-soluble in liquid form. Once it dries, it becomes solid and is very difficult to remove from clothing and other surfaces. You can therefore borrow aprons from us free of charge, but we still recommend wearing clothes when booking that you won't be sad about if they get a speck of paint on them.

Absolutely, our studio is particularly well-suited for a celebration or a (corporate) event or team-building that will be remembered. Up to 30 artists can unleash their creativity with us at the same time. Please contact us to discuss your ideas, receive a quote, and confirm a date. Let us advise and inspire you on how we can design your private event. If you wish, we can gladly arrange suitable decorations, small snacks, nibbles, drinks, cake, etc. for you. For groups of 15 people or more, we can book the entire studio exclusively for you upon request - on all days and at all times, subject to availability.

Do you have any further questions? Please feel free to use the form, we are happy to help.